1. Overview

Global Netics respects your privacy and aims to handle personal information responsibly. This policy explains the types of information we may collect, why we collect it, and how it may be used when you visit this website or enquire about our services.

2. Information we may collect

We may collect information you provide through an enquiry form, including your name, work email, phone number, company, website, industry, service interests, current systems, lead volume, budget range, and details about your business needs.

When analytics are enabled, we may also collect general technical information such as browser type, device type, pages visited, referring pages, and approximate location. We do not intend to collect sensitive information unless it is reasonably necessary and you have provided it with appropriate consent.

3. How information may be used

Information may be used to respond to enquiries, assess service suitability, prepare recommendations or proposals, deliver agreed services, maintain business records, improve the website, and meet legal or regulatory obligations.

4. Service providers and disclosure

We may use service providers for website hosting, CRM, communications, analytics, scheduling, lead management, and business operations. Information is only intended to be shared where reasonably necessary for those services, where required by law, or with your consent. Future contact workflow integrations may process enquiry, pipeline, workflow, calendar, email, messaging, chat, and call-related information according to the configured service and relevant provider terms.

5. Storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

6. Cookies and analytics

This website may use essential cookies and, after configuration, analytics technologies to understand site usage. Where required, appropriate notice or consent controls should be provided before non-essential technologies are enabled.

7. Access, correction, and deletion

You may request access to or correction of personal information we hold about you, subject to applicable law. You may also ask us to delete information where there is no legal or operational reason to retain it.

8. Overseas processing

Some technology providers may process information outside Australia. The location and safeguards depend on the providers configured for the website and services.

9. Contact and complaints

Privacy questions or requests can be submitted through the Global Netics contact page, by email at info@globalnetics.com.au, or by phone at +61 424 898 301. We will review reasonable enquiries and respond through the contact details you provide.

10. Changes to this policy

This policy may be updated as the website, services, providers, or legal obligations change. The current version will be published on this page.